Rising Leaders Program
Building and Sustaining Inclusive Teams
An inclusive work environment promotes a sense of belonging and acceptance among employees, which can improve engagement and job satisfaction. It also can foster diverse perspectives and experiences which can lead to innovation and creativity as well as improved decision-making and problem solving. An inclusive environment can also help you attract and retain talent. This CAP will help you demonstrate that you are an inclusive leader and serve as an advocate for an inclusive culture.
Simply put, diversity is the mix and inclusion is making the mix work. When an organization does not have an inclusive culture, diversity is just a number."
- Verna Myers, VP of Inclusion Strategy at Netflix
Expected Outcomes
By the end of this CAP, you will be able to...
- Differentiate among diversity, inclusion, equity & belonging
- Identify the characteristics of an inclusive environment
- Apply best practices of inclusivity to business decision-making
- Develop your own plan for establishing an inclusive environment
- Assess the essential qualities of an inclusive leader
This CAP is for you if...
- You are in a leadership role
- You are transitioning to a new team and would like to set a strong standard of inclusion
- You are in a position to influence inclusivity at your organization
Growth & Learning
We’ve done the research so you don’t have to. Explore these valuable resources from the best experts in the field
20 minutes
The Power of Inclusive Leadership
Video: Boonie St. John, the first African American women to win medals in the Winter Paralympics, discusses how inclusion is a strategy to drive business performance
5 Minutes
5 Strategies for Inclusive Leadership in Healthcare
Article: Mayo Clinic leadership development practitioners have created a framework for Inclusive Leaders that includes 5 strategies.
2 minutes
Insights from an Executive Career Strategist
Article: Learn how to become an inclusive leader by creating a safe environment for diverse perspectives, seeking diversity, and being a good listener.
2 minutes
Six Signature Traits of Inclusive Leadership
Article: Dr. Terri Cooper, Principal and Chief Inclusion Officer of Deloitte Consulting, discusses the six key attributes of leaders who can leverage individual differences for competitive advantage in a diverse world.
9 minutes
Inclusion, not Just Diversity!
Video: Ted Talk by Yaron Zoller discussing the fact that "Diversity" is a vacuous term unless "Inclusion" is also utilized in practice.
2 minutes
Lead Outward and Lead Inward to Build and Inclusive Workplace
Infographic: You have the power—and responsibility—to lead with inclusion. Learn how and reap the benefits for both your team and your business
5 minutes
Belonging at Work
Article: This model provides a clear framework for organizations to assess their HR technology and training and ensure that they are fostering a sense of belonging for every employee.
5 Minutes
How Inclusive is Your Leadership?
Article: This article presents a research-based tool with behavioral descriptors to help managers improve inclusivity when leading and connecting with underrepresented groups.
Put Into Practice
It’s time to put what you learned into real-world practice. Here are a few steps you can take
Reflect on the culture of belonging at your organization.
Reflect on the culture of belonging at your organization. Complete the Employee Experience Checklist to ensure every tool and resource should support one of the five pillars to ensure that you know you're driving belonging.
Worksheet: Employee Experience Checklist
Identify your behavioral strengths and create a unique roadmap to becoming a more inclusive leader
How inclusive is your leadership? Complete the following Assessing Inclusivity Matrix to identify your behavioral strengths and create a unique roadmap to becoming a more inclusive leader.

Schedule a call with your Executive Careers Strategist
- Refine your personal strategy
- Get feedback on the work you put into practice
- Learn other related techniques and strategies